Privacy Policy

We at medallin.com (operated by Medallin Sports Private Limited) value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data.

By using our website and services, you agree to the terms of this Privacy Policy and our Terms and Conditions. If you do not agree, please do not use our website.

Information We Collect

a) Personal Data

To provide our services, Medallin Sports Private Limited may collect personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Address
  • City, State, ZIP/Postal code

You may choose not to provide certain information, but this may limit your access to certain services.

b) Usage Data

We may also collect non-personal data automatically, such as:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visits
  • Device information
  • Diagnostic data

c) Application Permissions

If you use our mobile application, Medallin Sports Private Limited may request access to your:

  • Device camera and photo library (only with your permission)

This data is used only to enhance our services and is stored securely.

Use of Your Information

Medallin Sports Private Limited may use the collected data for the following purposes:

  • To provide and maintain our service
  • To manage your registration
  • To process your requests
  • To contact you via email, phone, or app notifications
  • To send you updates, newsletters, or promotional content
  • To analyze usage trends and measure performance
  • In connection with any merger, sale, restructuring, or acquisition

Sharing Your Information

Medallin Sports Private Limited does not sell or trade your personal data. However, we may share your information with:

  • Service providers and partners to perform analytics, communication, and payment processing
  • Our affiliates
  • Other users (if you voluntarily share data in public areas)
  • Law enforcement or legal authorities (when required by law)
  • Google APIs, subject to Google's User Data Policy, including Limited Use

Access and Update Your Information

Medallin Sports Private Limited may contact you to update your personal information. You can also contact us to access, correct, or delete your data. Requests may be denied if:

  • They are repetitive or require disproportionate effort
  • They may infringe on others’ privacy
  • They are not legally required

Data Retention

Medallin Sports Private Limited will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We retain and use your information to comply with legal obligations and enforce our policies.

We store your personal data for up to 180 days after account cancellation or inactivity. Usage data may be retained longer for analysis and security.

Security of Your Information

We take appropriate security measures to protect your personal data, including:

  • SSL encryption
  • Secure servers
  • Restricted access

However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Medallin Sports Private Limited uses cookies to improve your browsing experience. We use:

  • Google Analytics
  • Facebook/Twitter/Google+ plugins
  • Google AdSense/AdWords
  • WordPress cookies

Information Disclosure

Medallin Sports Private Limited may disclose your information in the following cases:

  • To comply with legal obligations
  • To protect our rights and users’ safety
  • To enforce our policies

Third-Party Services

We do not sell, trade, or transfer your personally identifiable information to external parties. We may share data with trusted partners for service delivery. Your credit/debit card details are not stored or shared with third parties.

California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA, Medallin Sports Private Limited does not share your personal information with outside parties without your consent.

Online Privacy Policy Only

This Privacy Policy applies only to information collected through our website and not to offline information.

Consent

By using our website and completing payment for any of our tour packages or services, you consent to this Privacy Policy and the collection and use of your personal information by Medallin Sports Private Limited.

Changes to Our Privacy Policy

This Privacy Policy was last updated in January 2023. Medallin Sports Private Limited reserves the right to update or modify this policy at any time. Please check our Terms and Conditions regularly.